How do I file a complaint with DirecTV?
How do I file a complaint with DirecTV?
- Call 800-531-5000 between 8 a.m. and 1 a.m. EST on any day of the week.
- Direct message @Directvservice on Twitter.
- Tip. When contacting DirecTV with a complaint, be polite and to-the-point in all your communications. Rude behavior and remarks will only anger someone who might be able to assist you with your problem.
Can I email DirecTV?
Email documents to: [email protected] or call 888.388. 4249 if you have questions.
How do I get a live person at DirecTV?
To contact a live person in DIRECTV Customer Service you should dial 1-800-288-2020. This number is available every day from 8AM until midnight EST. If you need to contact a live person in DIRECTV technical support you should dial 1-800-288-2020 and select the option for technical support.
How do you contact DirecTV?
- Phone support. 800.531.5000.
- Billing & account. Every day, 8am – midnight ET.
- Technical support. Available 24/7.
Who is CEO of DirecTV?
Manuel Abelleyra (2009–)
How do I talk to a manager at DirecTV?
Existing customers can call DIRECTV Customer Service at 800-531-5000….
- Step 1: Have a clear purpose when calling.
- Step 2: Know what you want.
- Step 3: Navigate to reach a live representative.
- Step 4: If necessary, ask to speak with a manager or supervisor.
- Step five: Always be calm and polite.
- Step six: Ask for documentation.
How do I troubleshoot DirecTV?
Unplug your receiver’s power cord from the electrical outlet, wait 15 seconds, and plug it back in. Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.
How do I talk to a supervisor at directv?
Call the Main Line for AT’s Executive Offices at (210) 821-4105. At this direct line to AT’s corporate office, you can ask to speak with a senior DirecTV executive like the the President or General Counsel (DirecTV’s top lawyer).
Does DirecTV have a customer retention department?
First, dial DIRECTV customer service at 1-800-531-5000. Your call will then be routed directly to the customer retention/loyalty department. Share with the customer service representative that you want to reduce your monthly bill and are looking for any special offers that may be available for your account.
Does DirecTV have a complaint department?
Let our expert team help you file a complaint against DirecTV for free instead — and get compensated. You should try to contact DirecTV on their Main Customer Service line at (800) 531-5000 or through their online customer service page here.
Who runs DirecTV?
DirecTV is now its own company again after AT closed the deal with private equity firm TPG, which it first announced back in February. Under their agreement, TPG would own 30 percent of the spinoff, while the mobile giant will retain a 70 percent ownership.
How do you complain about Direct TV?
Log into your DirecTV account by entering your “Username” and “Password” if requested. Select “Help,” “Contact Us” from the main menu to open the Contact Us page. Click the “English” or “Spanish” options under the Email Us heading to open the Email form in the language you chose.
What number do I call to cancel DirecTV?
Prepare for a phone call. You cannot cancel online or through an email, etc. The only way to cancel your account is to call up your DirecTV service number. You can contact customer service at 1-800-288-2020.
What is the customer service number for DirecTV?
DirecTV Customer Service Phone Number: 1-800-531-5000. Phone Line Hours: 8am-6pm PST. Average Wait: 19 minutes. Best time to call: 3:15pm.
Is Direct TV good?
DirecTV reviews from industry partners are generally good. The Better Business Bureau gives DirecTV an A- rating, which is good for a TV provider. Customer reviews from sources like Yelp are less complimentary. Customers complain about poor DirecTV customer service.
How do I file a complaint with DirecTV? Call 800-531-5000 between 8 a.m. and 1 a.m. EST on any day of the week. Direct message @Directvservice on Twitter. Tip. When contacting DirecTV with a complaint, be polite and to-the-point in all your communications. Rude behavior and remarks will only anger someone who might be able…