What do you call someone who works at the front desk?
A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. Such receptionists are often called front desk clerks.
What skills do you need to be a concierge?
Communication – Communication is critical for a concierge….Professional attire and demeanor will make guests trust the concierge and his or her suggestions.Conflict Resolution.Dependability.Flexibility.Patience.Professionally Promote Resort Activities to Guests.Punctuality.Telephone Etiquette.
How do I manage my front desk?
4 Tips to Keep Your Front Desk Running SmoothlyLeverage Your Property Management System. This is the command centre of your bookings. Empower Your Staff. Front desk staff should have all the elements they need to do their job effectively. Create a Plan B for Busy Times. Don’t make guests wait. Collect Feedback—and Use It.
What is a fancy word for receptionist?
What is another word for receptionist?secretaryclerkexecutive secretaryassistantadministratorregisterregistrarpersonal assistantclerical assistantclerical worker39