How do I contact British Gas customer services?

If you need extra help, let us know at britishgas.co.uk/priority-service-register You can also call us free on 0800 072 8625.

Can I get help from British Gas?

The British Gas Energy Trust is an independent charity we set up to offer advice, assistance and grants to people who are struggling to pay their bills. Turn2us is a national charity that can help people in financial hardship gain access to welfare benefits, charitable grants and support services.

What time does British Gas Helpline open?

Monday to Friday 9am-5pm
The service is free to use and is available Monday to Friday 9am-5pm.

How do I report a fault to British Gas?

Call the Gas Emergency Services on 0800 111 999. If you can smell burning or there’s smoke coming from your electrics – call 999 immediately. Then call our Breakdowns and enquiries line, also use this number if anyone in your house is at risk (elderly or reliant on medical equipment).

Where is British Gas call Centre based?

Cardiff
British Gas has a call centre in Callaghan Square in Cardiff, which houses around 500 employees.

How do I contact British Gas out of hours?

Call the Gas Emergency Services on 0800 111 999.

Why has British Gas not billed?

You might not be due a bill yet. If you’re a Dual Fuel customer and we bill you separately for gas and electricity, your bills might be ready separately even if both meters were read at the same time. Your bills take up to seven working days to arrive. *If you pay by monthly fixed Direct Debit, we won’t send you bills.

Can I speak to a human at British Gas?

If you prefer to speak to a real person, you can call 0113 298 0900 and select Option 2. The number is the same whether you already have one of the British Gas HomeCare products and you’ve got a query or if you are considering becoming a HomeCare customer.

How do I speak to someone at British Gas HomeCare?

Can I speak to someone if I have a question about buying HomeCare? You can call us on 0333 202 9668 on Monday to Friday, 8am to 8pm, or on Saturday, 8am to 2pm. Or you can speak to one of our live chat team. Just click on the ‘Chat’ button in the corner of the screen.

Is there an 0800 number for British Gas HomeCare?

Making a claim For breakdown or repairs call 0800 048 1000. Our breakdown line is open 24/7 (calls to 0800 numbers are free). You can also book an engineer online at britishgas.co.uk/breakdown or use the British Gas App.

Is British Gas expensive?

This made British Gas’s standard tariff £324 more expensive than the cheapest energy deal currently on the market. British Gas was the fourth of the big six energy suppliers to announce a price rise in February 2019, after Ofgem announced an increase to its energy price cap rate.

What is the number for British Gas electricity?

Infrastructure and meter installation If you need a new energy supply and meters, we’ll be happy to help you. Just give us a call on 0333 202 9580 1 or complete the application form below and return to the address listed at the bottom of the form.

How do I contact British Gas customer services? If you need extra help, let us know at britishgas.co.uk/priority-service-register You can also call us free on 0800 072 8625. Can I get help from British Gas? The British Gas Energy Trust is an independent charity we set up to offer advice, assistance and grants to people…